Pick a category to get started. Theres some room for confusion between Virgins Intelligent WiFi and its WiFi Plus service. The power light (dots) will stay on. So your phone or laptop will seamlessly connect to one network without you having to fiddle around with anything. I havent encountered any issues, but then my speakers arent in close proximity to the Pod either. Powerline networking is great - but I get that it struggles to reach the speeds offered by cable modems. If so the Pod can be replaced at no extra cost. ), Preview: Virgin Media's Intelligent WiFi Plus Pods. Virgin WiFi Boosters can help tackle WiFi blackspots and are perfect for places where your existing home network won't reach. "When I plug the pod in halfway between the garden and the hub" guess they're okay as long as you have sockets in the middle of your lawn? Virgin will remotely log in to your SuperHub and forcibly rename your 5GHz network to be the same as your 2.4GHz one. The better it is placed, and the better your broadband deal, the smoother and steadier your internet experience will be. Supercharged. Here you'll find all the help you need for Virgin Media related problems and issues. Virgin Media customers suffering from less than average speeds around the home can look forward to boosting it with the WiFi Pod. At which point, it may be more cost effective to buy a decent router or your own mesh system. Learn more. From setting up new or existing Boosters, to fixing any troubleshooting issues, here is your step-by-step guide. It's fairly time-consuming process then, but with similar mesh devices costing around 100 to purchase outright, it's reasonable that Virgin only want to supply what's necessary. Mesh networks were originally developed for enterprise settings like offices, shopping malls but have since gained popularity at home as people invest in more devices and want total coverage throughout the home. They'll stick to a stronger 2.4GHz network rather than the faster 5GHz one. Its packed with WiFi 6 the latest generation of WiFi technology so more devices than ever can be used at the same time. Move the Booster to another socket ideally an internal wall. Step 3: There's only one option here, and it's $5/250MB Daily Mobile Hotspot. youre eligible for a Hub upgrade if you order or upgrade to one of our Gig1 Fibre broadband packages. If you find its blinking consistently and for longer than usual as happened to me on one occasion Id suggest rebooting the main Hub to get them back in sync. To ensure this is possible, every member of the editorial staff follows a clear code of conduct. There are a number of reasons why the Booster isnt working. So, for example, if you fire it up at 9 a.m. on Monday, you've actually got until midnight on Tuesday -- effectively giving you two days for the price of one. The Power light will come on and the Connection light will flash amber. Place them no more than one floor or two rooms away. Within 2 minutes, hold the Sync button on the additional Booster for 3 seconds. Thankfully, the carrier now offers that capability, as $5 buys you a day's worth of using your handset as a Wi-Fi hotspot for up to five devices. Virgin's Intelligent WiFi Pod is here to wipe Wi-Fi blackspots from existence, Kob began his career at What Hi-Fi?, starting in the dusty stockroom before rising up the ranks to join the editorial and production team as the Buyers Guide editor. You could also connect the Pod via ethernet cable as a backhaul, and this will negate the need for the Pod to be close to the Hub. 2023 CNET, a Red Ventures company. This device then transfers those boosted frequencies through an Ethernet cable, back into your home WiFi settings so you can enjoy faster speeds, without buffering issues. check for an fcc id. This light will also flash quickly. Unlike traditional boosters, these new systems allow you to move around the house on a FaceTime call without dropping signal. In order for plume pods to work effectively, the SSID cant be split. It also means it cant speed up the performance of Sky Q boxes/mini boxes as they have their own Wi-Fi connection they converse in, although you can follow our guide to fixing Sky Q connectivity issues if you do want to run the system over this mesh network. At least 20Mbps download speeds in every room or 100 one-off credit. For purposes of this tutorial, let's keep the focus on that phone-based option, as I think it's the most expedient method. UKs fastest widely available broadband Virgin send the pods out preconfigured. If you have a big home, put a pod in every room and you'll have fast WiFi broadcast everywhere. Pretty good! To try again: I can I configure this to work in my home with my Hub 4 or is it a case that this will only work in his house? We follow the IPSO Editors code of practice to underpin these standards. Plug the additional Booster into a mains socket, in the same room as the Booster that is connected to the Hub. No setup fee is available on all bundles, broadband & phone, and broadband only packages until 2nd April 2023. Some reading suggests that these pods come pre-configured from Virgin (they configure it to your own SSID's before it's posted out.) Plume Setup. You may find that some equipment roams onto the 2.4GHz network because it is marginally stronger and never connects to the faster 5GHz network. From there, the setup is nice and simple. Your email address will not be published. Yeahit doesnt. That's 60 per year. Step 2: Once you're signed in, tap Settings & Preferences. If you purchase through links on our site, we may earn a commission. Virgin WiFi Pods | ASMR | Unboxing & Re-Boxing - YouTube Enjoy the sounds and visuals of ASMR unboxing of the Virgin Media WiFi Pods. If you want to boost reliability, its a good upgrade, but if you want much faster speeds, opt for a different mesh system. So my questions. Press and hold the WPS button on the larger Booster for about 10 seconds and release it. Notify me of follow-up comments by email. #diy #virginmedia #wifiextender #uk Luqman Khan Ltd 124 subscribers Subscribe 42 Share 17K views 5 months ago UNITED KINGDOM If the connect lights flashing red, and the power lights solide white the pairing has failed. From there, the setup is nice and simple. It can be used to extend WiFi coverage throughout the whole home. The Boosters will then start copying the Hub's details. Yes. (not very secure I know). Then scroll down to Manage Mobile Hotspot and tap it. <>stream Press question mark to learn the rest of the keyboard shortcuts. Now, press the sync button on the second Booster for 3 seconds. Then switch the power on. Similarly, I couldn't find a way to access the BLE functionality. People are using the web to socialise more, game, hold meetings over Zoom, as well as stream video and music. Virgin Fibre Areas only. Some reading suggests that these pods come pre-configured from Virgin (they configure it to your own SSID's before it's posted out.) When Ethernet is not available throughout the home, which is the case of most people, our pods will use Wi-Fi to backhaul the network traffic from your devices to your modem. He gave it to me and said I just plug it in and it works. \, Follow these simple instructions to install the Booster. Today, it has a new solution for better Wi-Fi: the Intelligent WiFi Pods. Make sure you choose an internal wall, free from obstructions, such as: cupboards and shelves with lots of ventilation. 1 0 obj Take the smaller one first and plug it into a mains socket, next to the Hub. M250 Fibre Broadband. Theyre coded to your router when you order them from Virgin. We use your sign-up to provide content in ways you've consented to and to improve our understanding of you. It is an improvement, but this isnt the fastest wireless mesh system. Re: WiFi Pod Keeps Going Green on 12-11-2021 16:28 You need to move your Pod nearer to the Hub so it can resync, and move it back. Leave for around 15 minutes to pair up to the smaller Booster and download the latest software updates. Press the sync button, on the side of the Booster connected to the Hub, for 3 seconds. Step 4: You'll see a confirmation screen noting your start date ("Now") and end date. What's more, that 250MB isn't counted against your 2.5GB monthly allotment of high-speed data.) As it creates a mesh Wi-Fi network with the router, theres the chance for interference with other mesh systems such as Sonos, although that can be avoided by hooking your Sonos system up to Wi-Fi. There are double Ethernet sockets on the Pod. Adaptive Band Steering indicates which frequency range out of 2.4Ghz and 5GHz a device should be on. It lets you run a super intelligent WiFi home scan to smooth out any snags, speed up your connection all around the house, and pause WiFi to any device when you need to perfect for when its the kids bedtime. This will return it to the default factory settings, then follow the steps to try pairing again. That's because it's not there -- yet. (And your first time is effectively free, as Virgin is offering a $5 account credit between now and July 16.) If you currently have a Hub 3 or older model (including the Superhub 1A, 2A etc.) The video guide also displays instructions that come along. 2. Depends what you mean by "work". As well as the new hardware to extend your Wi-Fi signal, Virgin Media has started to roll out some new software improvements. Basically none. Its unclear exactly how many of the systems developed by Plume (and available from their own SuperPods system) will be available to those who sign-up for the Virgin Media-branded version of these mesh network gadgets. Create an account to follow your favorite communities and start taking part in conversations. (I did.) Port 53 is open on the device - but doesn't seem to respond to anything. The wireless and power lights will start to blink. The Boosters are successfully paired when the lights stop flashing. When you activate the hotspot feature, it remains live until the end of the following day. I ran each test a few times at the same time of day. How to setup or install virgin media pod in your home or office? If you can get / afford multiple pods, they should form a mesh network to create a higher throughput backhaul. Reduce connection problems on multiple devices. On the existing Booster, thats already connected to the Hub, hold the Sync button on the side for 3 seconds. If youre using an extension youll want one with at least three sockets. Required fields are marked *. The Virgin Media Connect app is the control unit for your WiFi that helps you get your Virgin Media broadband up and running. Press and hold the WPS/Virgin Media button on the Hub until the lights start blinking. Leveraging the US companys technology, your in-home WiFi coverage is extended through the creation of a cloud-controlled mesh network which constantly adapts and evolves, Virgin Media says. 1 Reply More posts you may like r/VirginMedia Join 6 days ago The Virgin Intelligent WiFi Pod is a simpler, more integrated option that works with your existing router, building a wireless mesh network. 3 0 obj<>stream endstream endobj Follow the on-screen set-up instructions. I had my old hub 3 plus booster pod and 1 v6 box replaced last weekend, after new hub was installed it took 3 days to appear in connect app, my pod would not connect and after a phonecall we were told we needed a new pod due to compatability issues with the old pod and new hub. Theres an Ethernet socket for a hardwired connection, while visual touches are restricted to a red Virgin logo on the top surface and an almost imperceptible LED light. While Wi-Fi 6 devices are still in the minority, the technology is more future-proofed and adds even faster speeds. Provide ventilation as the Boosters can get very warm while in use. The power light will stay on. Incidentally, those numbers spell out UPDATE. Nope. Otherwise set-up is a case of plugging the Pod in and waiting itll automatically see your router settings and network conditions, joining and extending your wireless network wirelessly, creating a mesh network. A couple of devices kept losing connectivity completely. the combo of new Hub features and Wi-Fi Pods provides a step change in . I generally help as internet is really not great in our street and different networks are often down and hence at times my neighbours often try to use #internet at my place should they need to do something online.Also in one of the upcoming #videos I will explain with how to sync and best use 3 pods in order to all sync with router all at the same time offering you way #better internet strength.#fyp #diy #virgin #media #5g #4g #wificalling #internetofthings #luqmankhan #luqman #stocktonontees #middlesbrough #teesside #teessideuniversity #northyorkshire #british #uk #weneedbetterinternet If you've requested an upgrade, you'll receive a new Virgin Media WiFi Hub in the post. That process can start up again if theres a change in the Wi-Fi environment, or if the Virgin Hub has reset itself. Receive expert tips on using phones, computers, smart home gear and more. To respond on your own website, enter the URL of your response which should contain a link to this post's permalink URL. Whereas before my top speed was over 500Mbps on WiFi, it has now dropped to about 480Mbps. That is a solid increase, reaching levels in the furthest part of the house similar to those from a couple of metres away from the router. WiFi and Internet speeds are fickle beasts. Virgin Media hasnt revealed whether these motion-sensing capabilities are also built into its Plume-developed WiFi Pods, but if so, it could be something that really sets this mesh network option apart from rival BTs Whole Home Wi-Fi mesh. Virgin will supply customers up to three WiFi Pods in total, but each time the customer needs to setup and check coverage before an additional booster will be sent out. A few more extra things to note about the WiFi Pod. Plan ahead. 1. Choose a home.. Virgin Media Hub 5 Installation and change WiFi Network Name and Hub 5 WiFi Password Lurgs How To Guides 71.2K subscribers Subscribe 47K views 1 year ago Virgin Media Hub 5 & Virgin Tivo. You can now unplug the larger Booster and move it to where you need in your home. The latest generation of WiFi technology takes advantage of dual band reach for guaranteed speed, coverage and reliability and less WiFi lag. They're useful, but come with some annoying limitations. I kinda get why they do this - better to connect to a slow but stable 2.4GHz than a flaky but fast 5GHz - but it is annoying for those of us who rely on segregated names. Youll know when the copying process is done as the wireless light on the larger Booster will stop blinking and go off. Welcome to Virgin Medias help and support page. The aim of these Pods is to extend the reach of Wi-Fi within the home and make speeds more reliable and faster. This means your laptop will always be connected to the node with the strongest signal without you even realising anything as changed. They're useful, but come with some annoying limitations. To activate it again, you'll pretty much need to repeat the entire process (sign into your account, buy the add-on, and so forth). Yes. If its not a technical issue you need help with then were here to support you on any account problems you might have from upgrading your services to finding out what packages we can offer you. Now switch it on. Pods should be spread evenly around the home, especially in rooms and open spaces where is more common to use Wi-Fi. Position away from devices that may cause interference i.e. I'm also not sold on the mesh concept. 8p/m extra or included with Gig1 or Volt. You can use the Virgin Media Connect app to scan your home and smooth out any snags. The wireless and power lights will start to blink. The sounds of stroking and scratching the cardboard. Connect the coaxial cable Update: Want to get a little more bang for your buck? Would changing my Wifi creds to match his fool the Pod into thinking its still in his house? But, of course, if the pod doesn't have a great connection back to the hub, it won't be able to give you a decent connection. Experienced in both magazine and , Unbiased and independent advice on what to buy, Virgin Intelligent WiFi Pod price and availability, You should buy the Virgin Intelligent WiFi Pod if. One of these improvements takes the form of a software upgrade rolling out to its Virgin Media Hub 3 and Hub 4 hardware, while the other boost is a new product, dubbed WiFi Pods, that plug-in throughout your home to increase the signal. With the WiFi Pod plugged in, speeds jump to an average of 69Mbps upload and 75Mbps download. However, for iPhone owners in particular, it's not immediately clear how to enable the feature. Obviously, if your walls block WiFi, there's a limit to what the pods can do. HSn0]zmZ`Y+ Rwv9 Compare this to the speeds in the blackspot sans the WiFi Pod and theyd fall to average upload and download figures of 47Mbps and 58Mbps. Up to 3 WiFi Pods if needed. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. They are assigned to the router and the account not just able to be swapped around. New live support hours are Monday to Friday, 9 am - 6 pm GMT. If it doesn't request another pod as you can get up to 3. All of the products on this page are subject to survey, network capacity and a credit check. 8p/m extra or included with Gig1 or Volt. Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy. With more people staying indoors, home Wi-Fi has taken a battering. To verify click here. Our staff members must strive for honesty and accuracy in everything they do. A WiFi router enables you to connect wirelessly to the internet from anywhere in your home on any internet-enabled device. On your phone or tablet, open the Google Home app . If youre experiencing poor WiFi coverage in your house, or office, then a WiFi Booster will help: The pulsing blue light indicates that it's ready to be set up in the Google Home app . So, the big test! When ready to be paired, the Connection light will flash red. All going well, for the majority of the WiFi Pods lifespan you wont see the light in action. Need to contact Virgin Media Customer Services? Meet the Hub 5, ready to serve up Gig1 Fibre Broadband, our fastest most reliable WiFi yet. Step 2: Once you're signed in, tap Settings & Preferences. Virgin Ultimate Oomph and Gig1 customers can, however, sign up at no extra cost. 12.00 a month *. I pay for 500Mbps and I get it. Available to Virgin Media customers with the Hub 3 and Hub 4 routers, is the Pod the Wi-Fi saviour youve been looking for? Naturally, the speed is limited to whatever the pod can negotiate with the hub. Yes. More info. Virgin Fibre Areas only. they look like plume pods, wouldnt be surprised if someone has reflashed them to a generic firmware. Here's how to access it: Step 1: Sign into your Virgin Mobile account. Hub 4 and wifi pod. Upon receiving the parcel, youll only need to plug the node into the mains socket. Repeat this for all Boosters in your home: turn the power off, unplug and plug back in. For me, stability has improved in weaker areas, coverage is better and there have been fewer connection issues. That means you will need to manually reconnect things which used the old name. WiFi Pod Compatability. New pod arrived and looks exactly the same as . Having had the WiFi Pod plugged in for nearly six weeks, the performance is what the Wi-Fi Doctor ordered. Whether our customers are working, streaming, browsing, playing or keeping connected online, the combo of new Hub features and WiFi Pods provides a step-change in connectivity that wont let you down.. But those features are unavailable. For those who arent subscribed to these pricier bundles, youll need to cough up an extra 5 a month for the improvements. Further exclusions & legal stuff apply. (note: the coaxial cable will need to be unscrewed). Go to our WiFi Pod installation steps. Thats meant once reliable speeds and coverage arent quite as robust. The Hub 4 is packed with Gig1 Fibre broadband giving you the speed you need to stream, zoom or game to your hearts delight. Its important to leave the Boosters alone during this time, so that everything works properly. Think streaming in Ultra HD, grabbing that game update before your mates, and downloading massive files in a flash. Tap Next to complete the purchase. Virgin Media services are only available in eligible Virgin Media network areas. Step 5: Tap Settings > Cellular and you should see a Personal Hotspot option. Plus, if you ever need us, were on live chat from 8am to 10pm, 7 days a week. The Boosters will then start copying the Hubs details. x v }GnZVmm-j-^mCOo~G?w}K_g>}Cx{Moxk^E/xs=IOxczG. Here, Virgin uses dual-band wireless technology (speeds not disclosed), rather than a tri-band design, such as with the Netgear Orbi RBK50, where one wireless channel is dedicated for communication between satellites. They're going to be 5 per month for up to 3 pods. The 5GHz barely connects and the 2.4GHz is a bit wobbly. And the more speed your Hub gets, the more your WiFi can do. Gig1 Fibre broadband provides you with the speed you need to stream, zoom or game to your hearts delight. Want to update or remove your response? It is a Mesh system. Priority is a service from O2 that current Virgin Media customers aged 16+ can also use. That's what I'd normally expect to do myself with any other booster. Up to 3 WiFi Pods . and independent advice on what to buy. Powered by unlimited lightning-fast broadband, our Hub serves up the WiFi strength you need to scroll, meme and stream. For verification see virginmedia.com/fast. Restart your modem-router combo box. Plug in the new WiFi Pod halfway between the Hub and where you're experiencing poor WiFi as already mentioned by @Adduxi The Connection light will start to flash very quickly. Connect the new Hub to the mains power supply and plug it into the wall. Once you're all set-up, the Virgin Media WiFi Pods are designed to reduce the impact of neighbouring WiFi networks by automatically changing settings to stop interference. However, if you have Ethernet in your home, you can connect the pods to the Ethernet jacks in the home and that backhaul traffic will travel over the Ethernet cable. Virgin media pod is an intelligent #wifi extender . Tap Add Set up device New device. A light should flash quickly. Call: 0345 454 1111 Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased If you move the Pod too far away it will loose connection. Now other devices in the immediate vicinity should be able to connect to your iPhone. When I plug the pod in halfway between the garden and the hub, this is the speed I get at the bottom of my garden: Finally, plugged into the pod's Ethernet: As a basic WiFi extender, they work. (Optional) Connect one of your Plume pods to a LAN port on your modem-router combo box via the included Ethernet cable. If you don't see the Personal Hotspot option in the Cellular menu, you may need to manually update your iPhone's carrier settings. If you spot any other LED colours or notice it didnt blink during set-up, you may have an issue. The way it works is simple - the VM supplied SuperHub broadcasts 5GHz and 2.4GHz WiFi. <>stream To do so, open the phone dialer, then enter ##873283# and then tap Call. That's what I'd normally expect to do myself with any other booster. Dual 100/1000Base-T Ethernet with autosense WAN or LAN configuration. My maximum speed has dropped, but that's a fair sacrifice for vastly improved speeds elsewhere. Fastest WiFi guarantee of any major provider Comparing WiFi guarantees of major UK ISPs. I had my old hub 3 plus booster pod and 1 v6 box replaced last weekend, after new hub was installed it took 3 days to appear in connect app, my pod would not connect and after a phonecall we were told we needed a new pod due to compatability issues with the old pod and new hub. Virgin Media is home to the UKs fastest widely available broadband. At the bottom of my garden, without the pod, this is what I get on 5GHz: Turn WiFi on and offIt may sound simple but try turning the WiFi setting off and on again from the device you are using to find a stronger signal. Despite its inelegant shape, in use the Virgin Intelligent WiFi Pod is elegantly simple. Follow these instructions to set up your Plume with modem-router combo box: Download the HomePass app and sign up to start the setup. Read ~6,781 times. Note: Make sure you plug the Booster directly into a mains socket, not an extention lead, power strip or surge protector.
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