Official Tickets and Your Source for Live Entertainment | AXS.com Such fees and charges may vary. Information sent to the email address you provide will be deemed to be delivered to you, regardless whether you check your email, provide an incorrect address, or if the message is marked as junk or spam., Assumption of Risk, Waiver & Limitation of Liability. By browsing this website, you consent to the use of cookies. Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. If you are unable to find tickets or parking rights, please check back again. All fees and charges relating to your transaction will be disclosed to you during the purchase process. Ad . AXS Tickets Phone Number | Call Now & Shortcut to Rep - GetHuman Find a to ticket on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. The Service currently accepts various credit cards, debit cards, and digital methods of payment, such as PayPal (each, a Payment Method), and Payment Methods accepted on the Service may change over time. In some cases, you may be able to avoid certain charges by purchasing tickets directly from the venues box office. Ticket purchases must be paid in full at the time of purchase, unless a payment plan is offered and entered into at the time of purchase (for example, if a payment plan is offered for season tickets). If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Your refund will be processed automatically by your point of purchase within 30 days of cancellation, or within such other timescales as are notified by your point of purchase. Ticket Insurance. They lure you into buying the insurance but little did I know that a refund will be issued . No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation. Disabled seating is incredible on all levels of the arena. Ticketmaster will refund your ticket price if the event gets cancelled due to some unforseen or catastrophic event. TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. Where I have submitted health data about other people, I have made those people aware of how TicketPlan will use their health data and they have explicitly consented to this. Delivery of the tickets shall be made in accordance with the Delivery of Tickets Section below. By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. Most just gave up and bought another pair of tickets since they didnt want to go through the battle of getting their original ticket or a refund. Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. AXS refusing to refund ticket cancelation insuranc AXS refusing to refund ticket cancelation insurance. Please note that we can only look to consider refund applications where your private transport has broken down on the way to your booked event. Front row or on the aisle? SAFETY AND SECURITY. Refunds will generally be issued if an event is canceled and not rescheduled, however, this is determined by our Clients, and not by AXS. If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected]. The ticket is valid only for the event, date, time, and seat location issued. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. It's all a fan needs, all in one app. PROPER CONDUCT. However, it is not clear if this would cover government advice. Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. When it's time to go home, all combo lock deposit refunds are issued quickly. The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . Holder understands and agrees that there are certain risks of injury, illness and/or death of entering the venue and/or attending the event, including, without limitation, objects flying into the spectator area during an event, special effects at an event, acts or omissions of other spectators and risks related to to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, COVID-19). For online events, Holder may not download the event or otherwise record or make a copy of any portion of the event, and Holder may not use, reproduce, modify, display, publicly perform, distribute, make available, or create derivative works of any portion of an online event. Tickets and/or parking rights are also "locked" (not available) for a short time while customers complete their purchase. Fan Update from AXS Please note: The account holder is liable for bank charges levied by the receiving bank. IP: 161.35.97.149 Certain events may have restricted delivery options, as well as delayed delivery windows (for example, tickets for online events will typically be delivered to your AXS account immediately following purchase), and tickets for certain live events may not be delivered until a date closer to the event). Cover applies if an immediate family member or a member of the booking party tests positive. See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. If the event is cancelled, we'll issue you a refund automatically to the original payment card. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. a doctor's note for the illness causing your symptoms. Articles in this section - AXS Help Center This Agreement is incorporated into the Terms of Use and, in addition to the Privacy Policy, the following terms and conditions (this Agreement) apply to all listings and transactions on the Service and sale or use of tickets issued via the Service, whether issued by AXS or Clients. Usaa Insurance Binder Request - All Insurance FAQ You also agree to pay any applicable sales or other taxes, including, but not limited to, any applicable admissions tax. Seller fees on the Service may vary. Find a will ticket on Gumtree, the #1 site for . cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects So I decided to treat myself and girlfriend to VIP tickets. If I have Allianz ticket insurance and miss an event, can I get a refund? Holder grants venue permission to utilize their name, image, voice, actions, statements and likeness (collectively, Personage) in any form, format, media, display or other use made of, or at, the event in any medium, whether known or hereinafter created, or context for any purpose, including commercial, without further authorization from or compensation to Holder. Ticket Insurance - AXS Help Center Privacy Policy. Cookie Notice For travel and events affected by COVID-19, many airlines, travel suppliers, and ticket issuers are allowing for flexible changes, issuing refunds, and/or offering vouchers. 36. These documents are require to process your application and you are unable to submit your application without these documents. Individuals in possession of a recording device are subject to confiscation and/or ejection. Refund policies may vary depending on promoter, venue, state or local laws. Have now given up. By using the Service, you agree to the Privacy Policy and Terms of Use. Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. On one occasion I got as far as selecting the insurance. Fast & Free job site: Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Birke job Saarbrcken, Saarland Germany, Insurance jobs Saarbrcken, Saarland, Germany. If you are purchasing a resale ticket (i.e. Klicka hr fr att kontakta oss. Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. So please be as cautious as possible when going through AXS. For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. x, Footer.languageSelector.ja-jp.greeting To access our helpline services, current customers must provide specific personally identifiable information that matches the current information in the account. Press J to jump to the feed. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. By clicking a link you are consenting to this. AXS provides technology platforms to its clients such as entertainment venues, promoters, and sports teams (our Clients) to list, sell, issue and deliver tickets to events using AXS powered websites and mobile applications (the Service). We do not control the number of tickets and/or other items sold on the Service or the location of seats or parking spaces that are made available for purchase. Also, if you find out you cannot attend, there are ways to resell your tickets online up to 3 business days prior to the event taking place, either through LiveNation or VividSeats. Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? In order to collect your tickets at the box office, you will be asked for order confirmation, proof of identity and the Payment Method used for the transaction. AXS or the Client may send a summary of your purchase to the email address you provided to our Service. We notice that your web browser is out-of-date. To read the updated Privacy Policy, please. If not attending the event /part(s) of package with you please indicate their relationship to you, When was medical advice/treatment first sought for the medical condition causing death, Unexpected disruption of public transport, Please give details of the cause of the disruption and how your journey was affected, If necessary/appropriate, please provide additional details in relation to the documentary evidence attached, (including covid-19 and pregnancy-related requests). I consent to TicketPlan using health data that I submit with this refund application for the purpose of administering my application, which may include sharing health data with insurers. Our helpline number is 1-888-929-7849. They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc.) Besk vr hjlpsida fr mer hjlp och support. Our sales fee will be assessed against you as the seller of any ticket(s) that are sold or offered for sale, as well as any taxes that may apply, both of which will be deducted from the transaction amount due to you. Any reimbursement made as a result of any knowingly incorrect statement made by me or on my behalf shall be invalid and may result in subsequent action being taken against me. Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. AXS.com Purchase Agreement If you attend an event, you, as Holder grant permission to the applicable Client, its related entities, the event, venue and the performing artist, team or other event producer and AXS to use your name, image, likeness, sounds in any audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium now known or hereafter developed, without further authorization from, notice or compensation to, you or anyone acting on your behalf, including for promotional or other purposes. Tickets purchased for an event during multiple online sessions on the Service may be totaled to ensure that any limitations imposed by the Client is not exceeded. I fell for the scam because I was going to be watching my sister in another city, so I figured it would be nice to have because if she doesn't feel well, or if I decide I don't actually want to go, I can cancel. It's all a fan needs, all in one app. . You are urged to review all pages displayed during your completion of a purchase. Unless otherwise stated as part of the purchase, any primary tickets (i.e. It may take up to 30 days before we are able to review your claim. If they allow it, you'll get a refund. If we suspect, in our sole discretion, unauthorized or fraudulent use of a seller or buyers account with us. In most instances, tickets delivered via mobile delivery to your AXS account will not incur a delivery charge. AXS Form - Ticket Refund Protection Can I get my money back for cancelled or postponed events? We may be able to accept other medical documents, provided that they confirm the first date that treatment was sought and that you are medically unfit to attend the event. The Service cannot be responsible for transactions that were not completed or for assumptions that a transaction was completed even though you did not receive a confirmation. AXS is not the seller of Resale tickets and will be acting only on the sellers behalf when offering Resale tickets on the Service. and now it says "refund pending". AXS is not responsible for the acts or omissions of any venue or Client. If you purchase tickets to an online event, we do not guarantee that your device or network will have the necessary bandwidth or capabilities to stream the event at a suitable speed, and you bear all risk with regard to such transmission. Please note: If you are applying for a refund for one of the below circumstances, this falls outside of the scope of the TicketPlan Protection, subject to the Terms and Conditions provided at the time of purchase, and a refund cannot be provided: If the circumstance is not listed above, it is likely it will fall outside of the scope of the TicketPlan Protection, however, please detail your circumstances in the box below and we will consider your request further.
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