dnata customer service agent interview

- Is this a replacement search or a newly created role? dnata Job Description: To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. I am looking for a competitive salary in my next position. Ask me what a JSON or API is and I will tell you exactly what it is. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. First you will have an assessment test which is basically you need tackle the time limit. Research the company online to discover any opportunities for future growth. Be sure to include capabilities that will potentially benefit this potential new employer. This question can be a tough one because everyone wants to be liked and considered personable. "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. Report. "We recently had a big project within our work center. Therefore, any date prior to 2019 might not be accurate. ", "If you do not have any post-secondary experience to talk about, then you can certainly discuss any on-the-job training you've completed including workshops, courses, and certifications. Interviews for Top Jobs at Dnata. I applied online. Interview questions and answer examples and any other content may be used else where on the site. The you ill have a hirevue interview. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. You should be transparent about your most recent earnings and be prepared to back up any salary requests. We understand that discretion is one of the measures of excellence. United Arab Emirates, Corporate Communications Vocational or Diploma (12+2 or equivalent) desirable but not required. Give the interviewer a brief overview of the apps you have experience using and assure them that you can learn their internal system, should it be new to you. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. Have a question or concern? Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. Share with the interviewer which skills you value the most. Answered August 18, 2017 - Customer Service Agent (Current Employee) - Jebel Ali Airport . Interviews at Dnata Experience Positive 73% Negative 14% Neutral 13% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs dnata is one of the worlds largest air services providers. They agreed and implemented my suggestion. Interviews for Top Jobs at Dnata. I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. {%selectedMarker.addressLocality%} First you will have an assessment test which is basically you need tackle the time limit. It shows that I can take the lead on a project without having my hand held.". Walk in Interview in Dubai Today & Tomorrow UAE (March 2023), Radisson Blu Careers in Dubai 2023 Job Openings, Dusit Thani Hotels & Resorts Careers in Abu Dhabi 2023, Abu Dhabi Airport Careers (ADAC) Job Opportunities 2023, Emirates Flight Catering Careers in Dubai 2023 EKFC Jobs, Emirates Careers Passenger Medical Response, dnata Jobs 2020 Required CUSTOMER SALES AND SERVICE AGENT. Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. My dream would be to earn a leadership role with Dnata down the road.". The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. You must create your own answers, and be prepared for any interview question in any interview. There were a few key takeaways from this experience. - How long has this role been vacant? dnata Customer Service Representative Interview Questions - Indeed dnata interview questions & answers | Indeed.com - Is there anything from my background and experience that I can clarify for you? Assure the interviewer that you see long-term career potential with Dnata. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Be the first to find this interview helpful, Its all about situation. and Terms of Service apply. The most reliable source that I utilize is 'Transport Topics.' It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . Be sure to research the kind of environment offered in this position before the interview. real person. ", "I would say that I have a demanding task or project, nearly every day. Amongst other general interview questions, I was tested on what do acronyms stand for. Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints. om ons te informeren over dit probleem. The interview process at DNATA is long and strenuous as there are many preliminary rounds. Your company is forward-thinking and progressive. I interviewed at Dnata in Feb 2023. dnata Employee Reviews for Customer Service Representative - Indeed ", "I have been meticulous when paving my career path. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. This way, nothing comes back to bite me later on, as the deadline approaches.". Written and technical interview conducted. Wenn We are sorry for the inconvenience. ", "Yes, I have been asked to lie on the job before. Simple and easy to understand the process. Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? Show that you are proud of yourself and your career accomplishments! 37 Dnata Customer Service Agent jobs. I interviewed at Dnata in Jan 2018, Group activity day- they talked about the company and then had us do some team activites and then needed to answer 3 different question sheets, this was then followed by one on one interview. I would be delighted to work at Dnata. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. I submitted my application through email. I would much rather be a dynamic leader. Maybe they were unmotivated or preoccupied with their personal life. Life gets busy, but this is a great opportunity to network with your peers outside of the daily grind of business.". Search job openings, see if they fit - company salaries, reviews, and more posted by Dnata employees. Description of the Company (History, work style, salary etc) Talked one to one in the office Question was introduce myself, currently job role, What is good customer service, I applied online. We should prepare about our self very well. I interviewed at Dnata (Sydney). I interviewed at Dnata (Dubai) in Sep 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. Close your answer by asking the interviewer if they would like to see you take a particular course. Skilled in Management, Microsoft Excel, Customer Service, Microsoft Word, and Sales. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. This was disgusting behavior from an interviewer to question my integrity. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I was asked did I google it? After a week, I was called to report to start my duty. However, being a dynamic leader can make you a proponent for change in the organization. Dnata Interview Questions (2023) | Glassdoor . The topics included energy efficiency and recycling.". I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. an. Our date tracking prior to 2019 was not accurately kept. . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! ", "Without safety in the workplace, there would be complete chaos. "I feel that it is a vital approach to create alternative scenarios in all situations. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. How do you manage the stressful times? Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. When factoring in bonuses and additional . I couldnt complete the last two. In one instance, I had a new coworker who was having some troubles fitting in. We do not claim our questions will be asked in any interview you may have. How do you react? What is top of mind when it comes to filling this role? "I am always interested in learning more about this industry and the changes that are taking place. This interview question allows you to demonstrate your ability to be a self-starter. Perhaps they have multiple departments or locations. I refused to lie, and we stayed late. The main issue is that despite being a company that works almost exclusively in aviation no flight benefits are offered. 2 + years experience in a Customer Service role. What is a typical day like for you at dnata? Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. Receiving feedback from a manager or supervisor can be tough. The dnata way We strike a balance between doing things our way - leading to service consistency - and encouraging our people to use their initiative to find new and imaginative ways to solve our customers' challenges. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de You have likely gained many valuable skills in your career. {%selectedMarker.addressRegion%} No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Software Engineer (2) Baggage Handler (2) Auxiliar De Rampa (2) Corporate Travel Consultant (1) Contracts Administrator (1) Passenger Services Agent (1) Intern (1) Airport Customer Service (1) Senior Software Engineer (1) malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. Completing pre-boarding checking procedures before passengers and flight board planes. Be sure to complete your answer by telling the interview what the outcome was. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Employee engagement went up, and some powerful connections were made. Glassdoor users rated their interview experience at. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. To find out more about the cookies we use, see our Privacy Policy. Through this system, I can focus on my tasks individually, rather than stress out by the multitude of tasks ahead of me. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. Strong support professional with a Bachelor of Business Administration (B.B.A.) Talk to the interviewer about your ability to create a variety of potential scenarios. I interviewed at Dnata (Manila, Manila) in Nov 2022. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. Sorry I couldn't remember the acronym for one! Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail This estimate is based upon 6 Dnata Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. I interviewed at Dnata in Feb 2023. "For the past four years I have been working with ABC, in the private sector. The process took 1 week. Dnata Passenger Service Agent Interview Questions | Glassdoor dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay The you ill have a hirevue interview. I was asked did I google it? Are you someone who can handle stress on the job? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The process took 4 weeks. I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. "I prefer working in a more predictable environment because I can be more effective in my tasks. Here are some sample questions: - When would you like to have this position filled?

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