Has that happened to anyone else? Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. Reviews are most valuable when they are original and unbiased. Some property-based clubs claim, or at least imply, that your membership is an investment. Login. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The product has changed into something that families, couples, and adults love. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Why? After researching and finding this site (thank God!) The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. We had a very similar situation happen to us - after years and years of successful timeshare ownership. Most real companies would take the time..will see where it goes. Re: Palmera Vacation Club We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. Sleeps 8 . I am still suffering with cancer issues and cannot pay my medical bills. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. Need to find a different location? Take a screenshot from the USPS and FedEx tracking that it arrived. Called better business and state of SC. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? I have already paid $2655 plus $846. We stayed at the Island Links and attended a timeshare presentation. Submit a complaint and get your issue resolved. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. 'unethical behavior' I was verbally abused and threatened by staff member. Each unit is professionally decorated and refurbished every year. Desired outcome: Initial Palmera Vacation Club complaints should be directed to their team directly. The BBB has this "company" graded an F with a multitude of unresolved complaints. Login to participate on the website. Sounds like your bases are covered. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). BBB Business Profiles generally cover a three-year reporting period. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. ComplaintsBoard.com is a leading complaint resolution website on the Internet. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Nothing is free. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. Category Timeshares & Vacation Clubs. The complaint has been investigated and resolved to the customers satisfaction. Lets say you take a week-long vacation every year somewhere new. We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. First off, I want to say that the people from Palmera are so hard to get ahold of. No travel service of real value is ever free. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. He was not up front at all. Perhaps, the finest resort community along the Atlantic Coastline. RCI, LLC is not responsible for any activities or services provided third party providers. How do they get away with this? Write reviews, ask and respond to questions, After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Palmera Vacation Club review: - Complaints Board 602357907. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. BBB is here to help. Write reviews, ask and respond to questions, Pay only $199USDon your exchange fee when you book select Orlando resorts. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. We didn't start to look into it more until we got home Sunday night. Regards, The travel prices the salesman Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. RCI, LLC. I am old and cannot afford to pay for this time share. I just feel so bad for all of the people that get swindled by vultures like these. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Reviews - Palmera Vacation Club Judging by everything I'm reading, nothing has changed and they are still lying. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Still wondering why people buy timeshares? The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. Palmera is deducting $295 out of my checking account a month. He quickly started to get upset with us, making smart comments to us too (like other people on this thread). Your contribution should be yours. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. My wife and I was deceived and lied to, they are good at what they do. the 2 timeshares we were trading in would be sold and that we Vacation Club membership. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Use this comments board to leave complaints and reviews about Palmera Vacation Club. I am respectfully asking for a rapid response. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Palmera Vacation Club. Share. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. get quotes and more. Palmera Vacation Club Company. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. At our age changing made sense if this transition occured. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. How much do you spend normally on your hotel? The guy then became upset and challenged us why we could base our decision based on something online. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Well guide you through the process. Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. Type in the email address you registered with. 2023 RCI, LLC. Read full review of Palmera Vacation Club. Timeshare owners speak out against Hilton Head Island resort ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Time share oversere haven't got anywhere yet. Proudly SupportsTimeshare.com. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. NEARBY AMENITIES. Weeks Float . Make sure any club youre considering can pass an easy scam test. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. In We purchased a 3000 point timeshare for $12, 500 from Palmera Theyre selling pie in the sky, and Marie Callender is better at making pies. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Must call to book. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Other restrictions may apply. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. VSI the company that supposedly sells your previous timeshare is also irreputable. We wouldn't budge. In Share your photos and videos with others to prove the truth of your words. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. Click here to explore the Palmera Portfolio. This allows us to verify that our reviews come from real guests like you. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Reporter3228572. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. Who do I contact? Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. This would leave me with only the maintenance fee to pay. This was a hassle no doubt. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. We bought 3,000 points for around $13K. Complaints for Palmera Vacation Club in Hilton Head Island, SC - 156293194 Click here to get notifications about new complaints of Palmera Vacation Club. Desired outcome: He also danced around answering a lot of questions. As a matter of policy, BBB does not endorse any product, service or business. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said.
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